Crisis Intervention

24-Hour Crisis Hotline

Need to talk right now, please call

(231) 722-3333

Text Us

Text hours: 9:00 am to 5:00 pm weekdays

(231) 468-6060

Online Chat

Chat hours: 9:00 am to 5:00 pm weekdays

24-Hour Crisis Line

If you need to talk to someone because you have been affected by domestic violence, sexual assault or sex trafficking , please call our Crisis Line at (231) 722-3333. We respond 24 hours a day, and all calls are confidential and anonymous.  Staff are available to help survivors assess the danger they are in, and to provide safety planning and crisis support.

Walk-In Crisis Intervention

Meet with our walk-in advocates for:

  • Safety assessment and planning
  • Information and referrals
  • Advocacy and supportive services

The Walk-In Crisis Intervention staff are available on weekdays from 9:00 a.m. – 4:00 p.m at 1221 W. Laketon in Muskegon. Staff can assist with your immediate needs as well as provide information and referrals to services offered by other agencies.

Legal Advocacy

Legal Advocacy Services are now available at our Laketon location. Survivors can come to our agency Monday, Wednesday, and Fridays from 9:00 a.m. – 3:00 p.m. for assistance with Personal Protection Orders. Our team is also available to assist on Tuesdays and Thursdays by appointment. After hours appointments are also available. If you are in need of assistance, please call 231.759.7909 and ask to be connected with our Non-Residential Advocate.

Crisis Response

If you are hospital staff or a law enforcement professional, contact our 24-Hour Crisis Line at (231) 722-3333 to activate the response team.

If you are a victim, tell the hospital staff or law enforcement agents with you that you want an EWP advocate.

 

Domestic Assault Response Team

(DART) is available twenty-four hours a day, seven days a week to assist victims of domestic violence and their families. DART team members are contacted primarily by hospitals or police and assist victims at the hospital, or at another safe location by providing support, safety planning, advocacy, referrals and information about the effects of domestic violence and how to get help.

Sexual Assault Response Team

(SART) is available twenty-four hours a day, seven days a week to assist victims of sexual assault and their families. SART members are contacted by local hospitals and assist victims by providing support, safety planning, advocacy, referrals and information about the effects of sexual assault and how to get help.

Both of these programs work to provide victims with the knowledge needed to make informed decisions based on the options available to them.

 

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